Shipping & Delivery
Art Glass requires specialised packaging and in some cases crates need to be purpose built for large artworks to ensure the pieces arrive without damage. Works are usually despatched within 5 days or earlier but may take up to three weeks to arrive at some international destinations if a crate is required to be built. All international freight will be shipped using DHL. Small and light parcels are shipped via Australia Post Office.
Shipments via DHL are trackable and require a signature upon delivery.
The cost of shipping includes all handling, packing, insurance and postage costs. All artworks sent by Australian Contemporary are insured door to door. The total shipping cost varies according to the weight and dimensions of the shipment. We will always seek to minimise the shipping costs whilst seeking to ensure that goods reach you undamaged. Customs charges vary from country to country and Australian Contemporary has no control over the various customs charges. All charges by customs are not the responsibility of the gallery and must be paid by the client to the customs agent in your country. These are the approximate DHL transit times for parcels after the parcels have been collected from the artist. These times depend on the artist being located near to a capital city in Australia.
Australia using local carriers 5 to 10 days.
USA 5 days to 10 days.
Europe 5 to 10 days.
Asia 4 days to one week.
Middle East 5 to 10 days.
These times are approximate depending on packaging time required and clearance rates through customs.